Dear valued GlobalXChange client:
Please note that as of November 30, 2011, the GlobalXChange website and service will be rebranded as the "Paylution Pay Portal" (www.paylution.com).
As part of this rebranding, we are excited to offer you even more payment features designed
to increase the ease and convenience of managing your money transfers and payments.
Paylution Benefits:
- Ability for you to load funds directly to your new Paylution prepaid card (once available), without having to enter the card number.
- Multiple languages available on the Paylution website (transact in your language).
- Paylution mobile apps for iPhone and Android -- transact directly from your mobile phone.
- Multi-lingual customer service, supporting the following languages: English, French, Spanish, German and traditional Chinese.
Please note:
- Your existing login username and password will remain the same as on the GlobalXChange website, and the user interface for managing your funds and cashouts will be nearly identical.
- Your existing IGX prepaid cards will be phased out and replace with Paylution-branded cards by March 2012.
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Customer Support:
Email: support@paylution.com
Live Customer Support Representatives are available Monday - Friday from 8:00am - 5:00pm Pacific Time (16:00 - 01:00 GMT).
- Australia Toll-Free: 1-800-110-134
- Canada Toll-Free: 1-877-546-8220
- Hong Kong: 852-317-09522
- Mexico Toll-Free: 01-800-681-1521
- New Zealand Toll-Free: 0800-444011
- Singapore Toll-Free: 800-130-1762
- Taiwan Toll-Free: 00801148916
- USA Toll-Free: 1-877-546-8220
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